Marco M Cxs
map-marker Fiorenzuola Darda, Emilia-Romagna

I have not received the item in question! ORDER #36590

Dear Sirs, I bought Supreme-Q on November 2, 2018. I have not received the item in question yet when you think it's coming? Should I worry and start a search or reimbursement practice? Thank you, I await your response.
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Reason of review:
Poor customer service

Preferred solution: Full refund

Jennifer e Yra

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Verified Reviewer
| map-marker Livonia, Michigan

Where's my order

I placed an order for a laser etching machine and still have not received it even though I ordered it at the beginning of November now Thanksgiving his past and Christmas is coming close and I still do not have my product
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Reason of review:
Order processing issue
claudio p Upf
map-marker Milan, Lombardy

Ordine del 02/11/2018 // order #42303

Prodotto acquistato e mai arrivato. Sono in attesa dal 02 Novembre 2018 senza riscontri mail,piรน volte inviate. Prego gentilmente ricevere informazioni in merito. Grazie
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Loss:
$20
Reason of review:
Problem with delivery
Kathrin P
map-marker Vienna, Wien

SCAM!!!!

Supreme-QOrder #12451 Your order is on the way Your order is on the way. Track your shipment to see the delivery status. View your order or Visit our storeItems in this shipmentThe Most Compact Laser Engraver ร— 1 Buy one - $29.99 I ordered 1.11. -payed 1.11. - got the order confirmation 2.11. and thats it no more reactions althoug I wrote several mails.. I want my money back!!!!
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Reason of review:
Order processing issue
Guy C Szu
map-marker Montreal, Quebec

Achat dโ€™un bicycle รฉlectrique pliante

Sur internet ,une annonce dโ€™une bicyclette pliante รฉlectrique en vente pour 159.99 us...pour . le lundi fou. Jโ€™achรจte avec ma carte de crรฉdit pour mโ€™apercevoir quelques minutes aprรจs lโ€™achat que le site nโ€™existe plus,et jโ€™appelle aussitรดt ma banque pour me dire que la transaction รฉtait passรฉe. Aprรจs plusieurs recherches, la compagnie NEOSHEIN est une compagnie bidon et change de nom ร  chaque jour et nous sommes rรฉfรฉrรฉs ร  chaque fois ร  une compagnie diffรฉrente, donc trรจs difficile ร  repรฉrer.Plus aucune nouvelle et aucune confirmation de la part de la compagnie et aucun retour de courrier. Plusieurs personnes se sont fait avoir les 23 et 24 novembre 2018,et le site est fermรฉ mais la bicyclette est encore annoncรฉe par dโ€™autres distributeurs bidons.
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Loss:
$160
Reason of review:
Order processing issue

Preferred solution: Full refund

Anonymous
map-marker Wilcox Corners, Ontario

Smart Table did not arrive

I purchased a smart table and paid for expedited shipping on November 22nd, 2018. It's January 2nd, 2019 and I still don't have it. I sent an email to the support center and did not get any response. My Visa was charged $179 USD.
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Loss:
$240
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

1 comment
Guest

Exact same thing with me. I'm having Visa reverse the charge.

Horrible company. They send a link for shipping details but when you go to link it says order not found. I've emailed their "support" at least three times. Still no smart table months later.

I guess this was a scam? Hope you get yours resolved.

michele v Ozl
map-marker Verona, Veneto

Order #10672 not received

Product not received. Where is my order?
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Loss:
$80
Reason of review:
Order processing issue

Preferred solution: Full refund

Anonymous
map-marker Chicago, Illinois

Fraud company

I placed an order online and got an order confirmation but my order has not been updated since. I tried to contact them by email 5 times and havenโ€™t received a single response. Defrauded me out of $169. 142****- pissed off complaint
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Reason of review:
Order processing issue
1 comment
Guest

493.00 gone bastards ripped me off don't buy from ever bought a Chrissy present for my grand daughter that is so *** now I cant afford to rebuy something so she misses out great one guys you suck. {{redacted}}

Raymond K Lpi
map-marker Tyler, Texas

Ripoff

I bought the laser engraver after a friend sent me the link from Facebook, and I got the confirmation email, but I am now unable to contact the company to check the status of my order. I will pursue a refund through my credit card company, since this is clearly a fraud issue and I expect to receive full compensation. Facebook should check out these sellers before allowing them access to their subscriber base. I have learned my lesson: Don't buy anything from a Facebook ad unless you're willing to lose your investment. If Facebook is interested to keep its subscribers they will have to do a better job of policing there advertisers to prevent this type of fraud.
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Loss:
$30
Reason of review:
Problem with delivery

Preferred solution: Full refund

Dave s Ftz
map-marker Birmingham, England

Also been ripped off twice....Stolen Money from my bank

Outrageous.....how is this possible, thought shopify were ment to be trusted,canโ€™t find anyone to communicate with ,the shop Advertisers are no long there,but money still came out of my bank, received two worthless items this week,which were not ordered, no sign or comments from them or shopify...how can you possibly let this continue...I ordered a month ago,and seen on here people still ordering from them on black Friday....I will hunt them and find them and when I do they will have a *** storm they never expected... Blab last bla bla bla Facebook shopify ads just moving to other names still using same advertising are these the same people...you are really reaping it in...
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Loss:
$120
Cons:
  • Were a fraud
  • I was scammed
  • It is s a fraud
Reason of review:
Ripping people off

Preferred solution: Full refund

Iveta K
map-marker Libis, Stredocesky Kraj

Bad experience never received the item

-Can't track the order -website doesn't exist any more -never received the item instead received cheap silicon form for pancakes or eggs Ordered the laser engraver item from the ad on instagram, and had been transferred to the website and paid by my debit card.Within the email there were links in so that I could check my order or shop the store, however when I click said links, it directs me to a page stating the store does not exist... couple of weeks later I received weird silicon pancake form instead. Is there anything I can do to get the money back? So bottom line my advice to you all is BUYER BEWARE, or just DON'T DO IT!
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Loss:
$30
Cons:
  • Were a fraud
  • No communication and no actual site to check order
  • I was scammed
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

1 comment
Guest

Never heard of 'em. Guess I'm glad. I think you had better run the Microsoft Malicious Software Removal Tool (download from MS at no charge) because I wouldn't be surprised if you've been hacked or had a Trojan implanted for later evolution.

Nannette R
map-marker Savannah, Georgia

Never received what I ordered

I ordered a compact Laser in early November and never received it. I want my $29.99 back!!!!!
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Loss:
$30
Cons:
  • Are a complete scam
  • Never received item
Reason of review:
Never Received Product

Preferred solution: Full refund

Debbie G Nag
map-marker Atlanta, Georgia

I purchased the laser engraving product.

I purchased the engraver. It finally came but was a little light. The label on the bottom said engraver,but inside totally not product. You can't get in touch with anyone. The site says error. When I purchased it, there was supposed to be free shipping but they charged me 9.99 for shipping. I need to be able to get in touch with them vto get my money back.
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Reason of review:
Not as described/ advertised
Garry A Acz
map-marker Old Clee, England

Con Merchants

I purchase a laser burner from them via an advert on facebook. Packaged arrived with the description on the outside saying laser burner but on opening the package I found instead inside the package a two pin travel plug worth probably 50p and very poor quality. These are con artists extreme. Advert was via facebook so thought it was a genuine advert since seemingly sponsored by facebook itself. Cant believe I fell for this so easily as never been conned before. The company supreme q needs to be avoided at all costs. This company seems to have multiple adverts over facebook for various items and if you google them you will find the horror stories appearing.
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Loss:
$31
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Ernst B
map-marker Eindhoven, Noord-Brabant

I have the same experience

I did irder the same product and paid for it. Immediate reaction that the order was received , further no action any more. Wrote several mails but no reaction at all. Totally scam. Please try to do something to stop this.
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Reason of review:
Order processing issue
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